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Privacy policy

According to the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, dated April 27, 2016 – General Data Protection Regulation

At Mamima, we have a significant responsibility and commitment regarding the security of our website and the protection of our customers’ and visitors’ data.

The data controller for your personal data is Joana Gouveia.

If you need to contact us, you can do so via the following email: info@mamimashop.pt or by phone: (+351) 910 340 776.

What information do we collect?

At Mamima, we collect the name, telephone number, postal address, email address, customer’s age, and expected due date for use in marketing campaigns, promotions, and newsletters. Additionally, when you make a purchase on our website, we will also collect information regarding the delivery address and payment details.

We may also collect other information about the customer’s experience on our website that contributes to the improvement of our service.

For what purpose are the collected data used?

Customer data allows our employees to process their orders, notify them about important changes in website functionality, conduct surveys, and gather information for statistical purposes.

We may also periodically send you information via email about products and services, campaigns, promotions, and special offers. If the customer does not wish to be contacted for these purposes, they can unsubscribe from the newsletter in their personal account.

Mamima is committed to protecting customer data and it will never be made available to third parties.

During the processing of the customer’s order, it is possible that their data, such as address and postal code, may be disclosed for the purpose of fraud prevention and detection.

What are Cookies and how are they used?

A cookie is a small file sent to the customer’s computer that is stored on their hard drive.

When creating an account on our website, the customer’s computer will store a cookie that allows them to be automatically identified whenever they revisit our site.

Cookies are also used for our system to track the customer’s steps during a shopping session. If the customer does not accept the use of cookies, they will not be able to use this site.

What are your rights and how can you exercise them?

As a general rule, the data subject has the following rights regarding data protection: the right of access, the right of rectification, the right of erasure, the right of restriction, the right of data portability, the right of objection, and the right not to be subject to automated decision-making.

If you have provided consent for the processing of your personal data, you may withdraw it at any time.

To exercise any of these rights, you should do so by sending a request to the following email address: info@mamimashop.pt.

We will carefully analyze your requests, assessing their legitimacy and relevance, and we commit to responding in a timely manner. If necessary, you may also file a complaint with the National Data Protection Commission (CNPD).

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